The first few newsletters have all been about getting
ready for marketing campaigns and getting yourself known
to the media... this one takes a quick look at making
sure you have a few important and cost effective things
ready for when the media comes a knocking.
Clients and people looking for help always have a similar
goal in mind, they want to make their organisation or
business look as credible as possible. One way to do this
is have an all singing all dancing website, but there is
one page that can really help on the credibility side
that people often forget... The "Media
Page".
I have worked with journalists for years and discovered
that although they are a rare breed of humans, like us,
they love a bit of special attention. That little bit of
special attention can mean you getting written up in
their story or alternatively being given a quick glance
over and ignored.
A media page is really straightforward and can pay large
dividends. Once you have made contact with a journalist
either by phone or email, and they have shown an interest
in your story then you are halfway there. Quite often the
journalist will ask you a number of general questions
about your business and they nearly always ask for your
web address. This is because when they are writing your
story up they need to "pad" around the actual
story you have put forward by saying a bit about what you
do and how long you have been formed.
They get the normal stuff by browsing onto your site and
reading the "about us" section, but also,
they look for a "media" page.
Best practice for your media page means having
information like; all your past press releases about your
business, your media contact details (including an out of
hours number where necessary), areas that you are able to
talk about and be considered an expert in, a library of
business and corporate photo's, key events and
dates, case study and advocate information and a latest
news page.
The photo section should show the business at work and
also key members of your company, like the managing
director and alike. Be careful what pictures you chose
because, just as a journalist browses your site when
doing a nice story, if you ever find yourself on the
wrong end of a news-story, what you thought was a funny
picture could be used against you.
Journalists are always looking for case studies to
support articles and if you can put these forward then
the media area is the place to do it. Make sure you have
a bank of advocates ready to talk about what a good
service they had from your organisation and list the
different support areas in the case study section.
"Key events and dates" allows you to put
across a brief timeline of your business landmarks and
growth as well as giving you a bit more credibility. You
can also use this to highlight future events you may be
attending, or even future events of a charity or other
organisation you are supporting.
Probably the most important thing to get right is the
text first read when the browser opens the media page.
Although there is no real harm in allowing members of the
general public to see your media page it is always a good
idea to put some form of words on there that draws
attention to the fact it is meant for the media (and
makes the journo's feel special too!). Something
like,
"This section of the website is meant for media
only, all non-media enquiries should be directed via the
normal contact routes".
So, there you have it, a simple way to lend a bit of
credibility to your company and also a good thing to drop
into conversation the next time you are trying to get a
journalist to use a news story about your
organisation.
Well, enough from me. As ever I hope this helps and
remember if you have any special requests for future
newsletters or are looking for advice and help with
Marketing and PR, please don't hesitate to get in
touch.
For more information email andy@10yetis.co.uk.