You have hit this page because you probably have a negative article or website ranking in a high position in Google or another search engine, that is costing you money or unfairly damaging your reputation. We have over ten years of experience of dealing with this kind of online reputation management and have done so for large and small companies alike as well as lobby groups, individuals and politicians.
Online reputation management is a delicate matter to deal with. The most important thing is to address the issue or issues that caused the negative articles or websites to appear. Once this is done and you are ready to move into recovery mode, our vast experience in dealing with this kind of thing means we can act swiftly to try and reduce its impact.
We would typically analyse the “strength” of the negative article or website as perceived by a search engine. This would allow us to then identify the opportunities and tactics that we know would help to gradually move it further down the search engines. We also use state of the art search engine optimization software to better understand the full scale of the situation by looking at other pages, articles and and websites that surround the negative content.
Once a recovery plan is in place and an online public relations campaign begins, we would typically expect to see positive results within three months (as per the case studies below) but it can often take longer, depending on the strength of the site that contains the negative content. Whilst we will never guarantee to get a piece of negative content removed entirely from a search engine (this is virtually impossible), we can make sure that it goes into the never-land of search, i.e. page three or below, where internet users very rarely venture.